SERVICE COMMITMENT

The experience House Team will help you seamlessly through planning and holding your event. The service we provide is very much in the style of the ‘big house’ – friendly; courteous and informal.

In addition, we promise to deliver all services expected by and agreed with us to our customers in a timely, efficient and appropriate manner. This shall be in accordance with industry best practice.

Such services, as expected by our customers through membership of Conference Centres of Excellence, shall be delivered in a professional manner in accordance with the criteria expected of all members.

We promise to deal with all requests or complaints as may arise promptly, fairly and effectively to the mutual satisfactory of all parties concerned.