BOOKING CONDITIONS

Provisional Booking:
A provisional booking will be held for a period of 14 days, after which, it must be confirmed or released. Once the booking has been confirmed, we will send you a booking contract and our full Terms & Conditions with a request for a deposit of 15% or £500 (whichever is the greater) of the total expected value of the invoice.

For a complete version of our terms and conditions, please contact the Duty Manager.

Cancellation Policy:
If cancellation of a confirmed reservation occurs more than 20 weeks before a proposed conference, no charge will be made.

If cancellation occurs between 12 and 20 weeks before a proposed conference, a charge of 50% of the total invoice (based on original target numbers) will be made.

If cancellation occurs at 12 weeks or less before a proposed conference, a charge of 100% of the total invoice (based on original target numbers) will be made.

Payment:
The invoice for conference facilities will be based on original target numbers but reasonable amendment of the target numbers can be made up to 2 weeks before the commencement of the conference.

Payment must be made in full within 30 days of issue of invoice.

Liability:
Wilton Park will incur no liability for any failure to fulfil any obligation under this agreement if prevented from so doing by any cause beyond its reasonable control.

The Client is responsible for the rooms, furnishings and equipment occupied during a visit. Any damage incurred by neglect or default may result in a charge to rectify this damage.